Name: Garage Door Portola Valley
Address: 2 Meadowcreek CT, Portola Valley, CA, 94028, US
Telephone: 510-902-4239
Price range: $$

Question 1

How much does garage door repair cost?

Accepted Answer

The cost of garage door repair varies depending on the type of repair needed. Minor repairs like sensor adjustments or lubrication typically cost $75-150. Spring replacements usually range from $150-350. Panel replacements can cost $200-500+ depending on the door type. We provide free estimates so you'll know the exact cost before any work begins. Our transparent pricing means no hidden fees or surprise charges.

Question 2

How long do garage door springs last?

Accepted Answer

Standard garage door springs are rated for approximately 10,000 cycles (one open and close = one cycle), which typically translates to 7-10 years of normal use. However, high-cycle springs rated for 25,000-50,000 cycles are available and can last 15-20+ years. Factors affecting spring life include usage frequency, proper maintenance, climate conditions, and quality of the original springs. Regular lubrication can help extend spring life.

Question 3

Do you offer emergency garage door service?

Accepted Answer

Yes! We offer 24/7 emergency garage door service for urgent situations. Whether your door is stuck open creating a security risk, you have a broken spring, or your door is off its tracks, we're available to help anytime, day or night. Emergency service is available for an additional fee. Call us at 510-902-4239 for immediate assistance.

Question 4

What brands of garage doors do you install?

Accepted Answer

We install and service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI Overhead Doors, and more. We also work with specialty manufacturers for custom doors. Our team can help you select the best door for your home's style and your budget.

Question 5

How long does garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours, though complex installations or custom doors may take longer. This includes removing the old door, installing the new door and hardware, setting up the opener, and ensuring proper operation. We'll give you a time estimate when you schedule your installation.

Question 6

Can I repair my garage door myself?

Accepted Answer

While some minor maintenance tasks like lubrication can be done yourself, we strongly recommend professional service for most repairs. Garage door springs and cables are under extreme tension and can cause serious injury if improperly handled. Even seemingly simple repairs can lead to bigger problems if done incorrectly. Professional service ensures your safety and protects your investment.

Question 7

What warranty do you offer?

Accepted Answer

We stand behind our work with solid warranties. Our labor is typically warranted for 1 year. Parts warranties vary by component—springs usually have 1-3 year warranties, while doors and openers often carry manufacturer warranties of 5+ years. We'll explain all warranty coverage before beginning any work.

Question 8

Do you offer financing options?

Accepted Answer

Yes, we offer financing options for larger projects like new door installations. This allows you to get the garage door you want with manageable monthly payments. Ask us about current financing programs when you request your estimate.

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